Company Overview
Bank Islam is the first Islamic bank in Malaysia and has the widest network of dedicated Islamic banking channels, with more than 144 branches throughout the country.
Project Scope
Headcount : 6,000
Countries : Malaysia
Solution : Reimburse
Industry : Banking
Solution Overview
The Agency for Science, Technology and Research (ASTAR) implemented Reimburse to automate its expense management processes. The solution replaced manual workflows with real-time tracking and approval systems, giving the organization greater visibility into expenses and improving operational efficiency.
Drivers for Change
Legacy System Limitations: Bank Islam’s existing expense management system was not adaptable to the bank’s strategic goals or modern technology needs.
Productivity Gaps: Manual processes limited productivity and hindered timely access to expense insights.
Cloud Transformation Initiative: In alignment with its cloud migration goals, Bank Islam sought a comprehensive, cloud-based expense management solution.
Key SuccessFactors
- Industry-specific Compliance: Reimburse’s finance sector specialization ensured workflows adhered to regulatory standards critical for Bank Islam.
- System Compatibility and User Experience: Reimburse’s seamless integration provided Bank Islam with an efficient, user-friendly platform, minimizing disruption.
- Strategic Project Planning: Detailed project planning supported a timely deployment, allowing Bank Islam to meet Go-Live objectives efficiently.
Outcomes
Bank Islam’s adoption of Reimburse demonstrates the power of targeted solutions in transforming expense management, enabling streamlined operations, regulatory compliance, and improved employee experience.
