
Company Overview
The Singapore University of Technology and Design (SUTD) is a leading higher education institution renowned for its innovative and interdisciplinary approach to education and research. The university follows a strong focus on design thinking, problem-solving, and hands-on learning, preparing students to become adaptable, creative, and forward-thinking professionals.
Project Scope
Headcount : 1500
Countries : Singapore
Solution : ePFile
Industry : Higher Education

Singapore University of Technology
and Design (SUTD)
Solution Overview
SUTD implemented ePFile, a comprehensive employee document management solution, to address these challenges. ePFile enabled the university to securely store, manage, and retrieve employee documents while ensuring data consistency and alignment across departments. The solution offered scalability to accommodate growth, providing an efficient, cloud-based platform for document management.
Drivers for Change
- Need for Scalability: As the university grew, SUTD’s previous system struggled to efficiently manage the increasing volume of employee records and HR documentation.
- Standardization of HR Processes: The university required a system that could standardize HR processes, ensuring that employee records and data were consistent and aligned across all departments.
- Improved Document Management: Managing and storing employee documents in a secure, organized manner became a priority for enhancing HR operations and regulatory compliance.
Key SuccessFactors
- Cloud-Based Document Management: ePFile provided a scalable and cost-effective cloud-based SaaS solution, allowing SUTD to securely manage and store employee documents with the flexibility to accommodate future growth.Seamless Integration: ePFile integrated seamlessly with existing SUTD systems, ensuring smooth workflows between different departments and systems, enhancing efficiency across HR operations.Standardized HR Processes: The implementation of ePFile helped standardize HR document management processes, ensuring that employee records were organized consistently and were easily accessible across the university.Compliance and Security: ePFile ensured the secure storage of sensitive employee data, complying with data privacy regulations and institutional policies, thus mitigating risks related to document management.
Outcomes
- Improve operational efficiency through standardized and automated document management processes.
- Enhance scalability by providing a system that could grow with the institution’s expanding workforce.
- Ensure secure and compliant document storage, reducing the risks associated with manual or disjointed record-keeping practices.
- Streamline HR workflows with easy access to employee records and seamless system integration.